Alessio

Project & Product Management · API delivery · B2B · Cross-functional

The Randstad, NL Remote-friendly IT · EN · FR · NL

DTDesign Thinking P2PRINCE2® CCAPM® SSSix Sigma Yellow Belt ISOISO 56002 — Innovation Management

01 · Track record

Step by step, what I've been building

Six years growing from configuration into API delivery and project leadership. Click any role to expand what it delivered.

2025→ Present

Project Manager

Tiqets · Current

Leading end-to-end integration workflows connecting enterprise venues to core infrastructure.
Driving platform initiatives to improve connectivity metrics, API stability, and real-time validation speed.

Platform initiatives Enterprise venues Real-time validation

2025Jan – May

Senior API Implementation Manager

Tiqets

Architected technical connections for premium worldwide suppliers, matching client requirements to API specs.
Coordinated cross-functional alignment between Product, Engineering, Sales, and local operations teams.
Authored a company-wide technical documentation framework mapping existing API architectures.
Designed standard Jira workspace configurations — custom ticket types, automation rules, scoping checklists — letting junior execution run autonomously.

API architecture Cross-functional Jira frameworks Documentation

2023→ 2024

API Implementation Manager

Tiqets

Managed continuous endpoint integrations for key distribution software: Bókun, ExperienceBank, TourCMS.
Built validation routines for real-time inventory, dynamic pricing updates, and secure barcode token issuance.
Championed initiatives to smooth the partner onboarding lifecycle, scaling cross-department success metrics.

Bókun · ExperienceBank · TourCMS Barcode tokens Partner onboarding

2020→ 2023

Configuration Specialist

Tiqets

Owned and audited marketplace lifecycle metrics for strategic venue profiles across Central & Southern Europe, the Nordics, and Benelux.
Directed a global optimization squad tasked with boosting product up-time, hitting core KPIs for 20+ consecutive months.
Led a business-process change program to counter COVID-19 product gaps, protecting active metrics for over a year.

Marketplace ops KPI ownership Process change

2018→ 2020

Commercial Manager & API Project Manager

Globalinternet (now Expereo)

Procured and deployed high-capacity B2B internet access infrastructure across Western Europe for Fortune 500 accounts (Nestlé, Adidas, Unilever, AT&T).
Coordinated a developer squad executing 20+ live API carrier integrations across 19 countries, reducing overhead and optimizing real-time pricing queries.

Fortune 500 accounts 19-country rollout Carrier APIs

02 · The journey in short

Six stages, one direction

From foreign-language studies to leading API integration projects for cultural venues worldwide. Hover any stage.

2013–17

Foundations

Applied languages & tourism

2018–20

B2B APIs

Fortune 500 rollout

2020–23

Ops & KPIs

Marketplace lifecycle

2023–24

API delivery

Bókun · TourCMS

2025

Senior lead

Frameworks & docs

Now

Project Manager

Platform initiatives

Where I am now

Project Manager at Tiqets

Leading end-to-end integration workflows for enterprise venues, driving connectivity, API stability, and real-time validation speed across the platform.

03 · Skills & toolkit

What I actually learned to do

A Business School master isn't just project management — it's marketing, finance, HR, operations, data and innovation, all wired together. Here's the working toolkit I built between Rome Business School, six years at Tiqets, and independent study.

Project & operations management

The core discipline: scoping, planning, executing, controlling, and closing complex delivery in international, cross-functional settings.

PMBOK domains PRINCE2® Agile / Scrum WBS CPM EVM Risk management Scenario planning Stakeholder management Change management Jira ProjectLibre KanBoard Trello

Business strategy & finance

Reading the long-term direction of a business — and the numbers underneath it. Turning strategy into decisions someone can act on this quarter.

Business strategy Managerial economics Financial statement analysis Management accounting CVP analysis Budgeting Investment appraisal Cost management Business planning KPI ownership

Marketing & growth

Applying marketing principles to real decisions — from consumer research to digital acquisition and growth experiments.

Digital marketing Growth marketing Traditional marketing Market research Consumer insights Competitor analysis SEO fundamentals Funnel design A/B testing mindset

People, HR & leadership

The strategic side of people work — how to acquire, develop, motivate and retain a workforce, and how to lead them with emotional intelligence.

Emotional intelligence Incompany training HR strategy Workforce acquisition Motivation & retention Ethical leadership Cross-functional coordination Soft skills Facilitation

Data & analytics for managers

Reading large data sets to make decisions — plus the process-improvement lens that catches waste and variance before it costs the business.

Data analytics for managers Six Sigma methodology Diagnostic problem-solving Reporting frameworks Excel modelling Business decision-making Process optimization Metric ownership

Innovation & design thinking

Structured methods to move from a fuzzy problem to a tested solution — with users and stakeholders in the loop from day one.

Design Thinking ISO 56002 Human-centered design Brainstorming Delphi method Affinity diagrams Scope statements Rapid prototyping Requirements gathering

04 · Certifications

Credentials & continuous learning

Since 2021, I've made a habit of stacking one certification per quarter — pairing formal PM/business credentials with focused deep-dives in marketing, languages, innovation and travel writing.

✦ Featured credential

Design Thinking

Issued by Incompany Trainer · June 2024 · A framework for turning ambiguous business problems into user-tested, prototyped solutions — now part of how I run discovery on API integration projects.

View credential